Radiohead Fans Upset Over Ticket Policy
UK shows are being sold on a paperless ticket basis in an attempt to prevent touts from profiteering by selling passes on at inflated prices.
Ticketmaster's system allows fans to purchase in advance then gain access to the venue by arriving on the night with the card used to pay and additional ID. It operates a strict no-refund policy – so if you can't make it, no one can go in your place. The policy has also confounded people who bought tickets for someone else as a present.
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